Employee Relationship Specialist

This Employee Relationship Specialist training course examines the latest best practice in Employee Relationship Management. Employee Relationship Management involves managing the relationship of each employee with the organisation and with each other. Employee Relations influences every HR decision made in an organisation.

The techniques in this training course will enable the creation of a working environment in which all staff are able to contribute their full potential. This will involve creating a supportive and trusting climate at work and ensuring that individual and collective ER issues are handled positively and sensitively.

The main features of this training course are:

• Shows how to create a working culture that encourages close working relationships
• Establishes a policy for employee engagement – increasing employees commitment to an organisation and encouraging loyalty and productivity
• Drawing the distinction between job satisfaction and employee engagement; it is not just about making employees happy at work, it is about getting them to contribute
• Identifying causes of conflict at work and overcoming them
• Examples and case studies showing how to effectively handle workplace discipline and grievances