Artificial Intelligence (AI) in Human Resource Management (HRM)

Introduction to Artificial Intelligence (AI) in Human Resource Management (HRM)

Human Resource Management (HRM) is undergoing a transformative shift as Artificial Intelligence (AI) becomes increasingly embedded in workplace processes. Gone are the days when HR’s role was purely administrative. Today, HR professionals are expected to be strategic partners, leveraging data and technology to drive smarter decisions and deliver a better employee experience. AI is accelerating this evolution by automating routine tasks, uncovering insights through predictive analytics, and enabling more personalised employee journeys.

From screening resumes at scale to forecasting attrition, AI tools are rapidly becoming indispensable across the entire employee lifecycle. However, the potential of AI in HR goes far beyond automation — it offers a strategic advantage in attracting, developing, and retaining top talent. As with any powerful tool, realising its full benefits requires HR professionals to understand its capabilities, limitations, and responsible use.

This SMART CORPORATE TRAINING training course, *Introduction to AI in HRM*, equips HR professionals with a clear understanding of how AI technologies are reshaping the field. It provides a foundation in AI concepts tailored to HR functions and explores how these technologies can be applied in recruitment, onboarding, learning and development, employee engagement, and workforce planning. Through accessible and practical learning, participants will gain the confidence to evaluate AI tools, engage with digital transformation initiatives, and contribute strategically to their organisation’s success.

By the end of this Introduction to Artificial Intelligence (AI) in Human Resource Management (HRM) training course, participants will be able to:

Understand the core principles of AI and its relevance to HRM Identify key areas in HR where AI can be effectively applied

Evaluate AI tools used for recruitment, development, and workforce analytics Address ethical, legal, and organisational considerations when implementing AI in HR Enhance decision-making and employee experience using AI-driven insights

This training course is delivered through instructor-led sessions, supported by structured content, practical illustrations, and conceptual discussions. It is designed to be accessible to HR professionals with no prior experience in AI or technical programming, focusing instead on real-world applications and strategic understanding.

Organisations that send staff to this Introduction to Artificial Intelligence (AI) in Human Resource Management (HRM) training course will benefit by:

• Enhancing HR efficiency and accuracy through automation and analytics
• Gaining competitive advantage through intelligent workforce planning
• Reducing bias and improving objectivity in recruitmentand evaluation processes
• Strengthening employee engagement and retention through personalised solutions
• Aligning HR practices with digital transformation initiatives

Participants will gain:

A clear understanding of how AI applies to the full employee lifecycle Insights into selecting and managing AI tools in the HR context Awareness of ethical and compliance implications in HR automation Practical knowledge to contribute to AI-related HR initiatives Increased strategic value and digital competency as HR professionals.

This SMART CORPORATE TRAINING Introduction to Artificial Intelligence (AI) in Human Resource Management (HRM) training course is ideal for professionals involved in Human Resources, talent management, and organisational development, including:

• HR managers and specialists
• Talent acquisition and recruitment professionals Learning and development practitioners
• HR analysts and operations staff
• Organisational development and strategy leaders

Section 1

Foundations of AI and Human Resource Management:

 Overview of Artificial Intelligence: definitions and core concepts

 The evolution of AI in business and HR functions

 Benefits and challenges of adopting AI in HR

 Introduction to the AI-enabled HR ecosystem

 Trends shaping the future of AI in the workplace

Section 2

AI in Talent Acquisition and Onboarding:

 AI tools for candidate sourcing and screening

 Automated interviews and assessment systems

 Reducing bias and enhancing fairness in recruitment

 AI-driven onboarding workflows and personalisation

 Evaluating effectiveness of AI in the hiring process

Section 3

AI in Employee Development and Engagement:

Section 4

Workforce Analytics and Strategic HR Planning:

Personalised learning and development using AI

AI-supported career planning and succession management

Monitoring engagement and performance through analytics

Chatbots and virtual assistants for HR service delivery

Ethical considerations in employee data use

Introduction to predictive analytics in HR

Workforce planning and turnover prediction models

AI in diversity and inclusion monitoring Linking HR data with business outcomes

Data privacy, governance, and compliance in HRM

Section 5

Implementing and Evaluating AI in HRM:

Building a business case for AI in HR

Evaluating vendors and AI platforms for HR use

Change management and digital readiness in HR teams

Success factors and KPIs for AI projects in HR

Course summary and strategic next steps